Customer Service Representative
- Company
-
Elanın qoyulma tarixi: 22.06.2022Vakansiyaya müraciət tarixi bitmişdir.
İşin təsviri
Job Description:
- Quote new business
- Run Daily Report from each carrier for cancellations , renewals , expiration dates .
- Have New business signatures completed within 24 hours of binder .
- Issue certificates of insurance , billing issues , evidence of insurance , etc as needed
- Process Endorsements such as adding / removing vehicles , drivers , change mortgagee , as requested but not limited to what is mentioned above
- Keep a 24 hour or less turnaround time on emails , returning voicemails and any other communication
- Individual lines quoting needs to be done within same day
- Commercial quoting turnaround time should be 2-4 business days , with daily updates to the client .
- Manage QQcatalyst Client Center for all current clients
- Email Marketing Campaigns
- Set new birthday , renewal reminder campaigns , referral campaigns for new clients as sales is completed .
- Set Follow - ups for work needed to make sure assignments are 100 % completed
Requirements for a candidate:
- excellent knowledge of English and Russian (Important)
- experience in a call center
- experience in customer service
- sociable
- problem solving skills
- quick learning
Most of the work will be with citizens of the United States of America.
Work time: 7:00 PM-04:00 AM, 08:00 PM-05:00 AM
5 working day
Salary Net 1000-1500 AZN.
Email: [email protected]
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