Cafe Manager

İşin təsviri

Employer’s name: STORİES coffee
Position: Cafe Manager

Job brief

We are looking for a Cafe Manager to organize daily operations and motivate our staff to provide excellent customer service.
Cafe Manager responsibilities include scheduling shifts for baristas, monitoring daily expenses and revenues and ordering supplies like coffee, milk and snacks, as needed. To be successful in this role you should have work experience with various roles in coffee shops. Also, you should be available to work during weekends and holidays.

Responsibilities

• Manage day-to-day operations of the cafe
• Hire and onboard new staff (baristas)
• Train employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies, as needed (like takeaway cups, coffee, milk and other ingredients)
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality and customers’ preferences (various coffee drinks)
• Advise staff on the best ways to resolve issues with clients and deliver excellent customer service
• Ensure all cafe areas are clean and tidy
• Nurture friendly relationships with customers to increase loyalty and boost company’s reputation

Requirements

• Long-term work experience in a coffee shop 
• Hands-on experience with professional coffee machines
• Excellent communication skills with the ability to manage and motivate a team
• Customer service attitude
• Additional certification (e.g. in Business Administration or Hospitality) is a plus

All the interested candidates should send their CV-s to [email protected]  indicating job title in the subject line.

STORIES Coffee / Libraff MMC tərəfindən digər vakansiyalar

• Barista
• Barista (Bakı)
• Barista (Bakı)
• Barista (part - time)
• Barista