Duties:
Install and Maintain Computer Systems
IT Supervisors generally run the IT team that initially installs a company’s internal network and computer systems. They analyze a company’s technology needs, develop systems and software, implement hardware and software, conduct tests and maintain ongoing operations of all systems.
Upgrade Existing Technology
It is typically up to IT Supervisors to evaluate a company’s systems and determine the need for upgrades. They monitor information about upgrades to specific systems and schedule upgrades as needed. Manage resources and processes required to design, plan, and support all information products and services. Research and evaluate new technologies to be used as enhancements or upgrades to existing server, network, and other IT infrastructure equipment.
Ensure Data Recovery
In emergency situations, it is imperative that companies have a data recovery system in place. IT Supervisors are typically responsible for creating a disaster recovery plan for corporate data and systems. IT Supervisors also assess data risk factors.
Manage IT Staff and Operations
From hiring and training staff to setting work schedules and establishing department procedures, IT Supervisors are generally responsible for all aspects of the operations of an IT department. Supervise, hire, and train IT Department employees. They arrange for ongoing staff training and professional development, create work assignments, assemble installation teams, oversee Help Desk operations and perform employee evaluations.
Competency Requirements:
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Training:
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Experience:
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