Help Desk Specialist (Front Desk)

  • SOCAR AQS
  • Elanın qoyulma tarixi: 03.08.2016
    Vakansiyaya müraciət tarixi bitmişdir.

İşin təsviri

SOCAR-AQS LLC is a fast-growing, integrated drilling and well services provider. The company is expanding our onshore and offshore drilling activities both in the Caspian region and internationally.

SOCAR–AQS LLC is committed to developing a world-class, modern drilling entity adhering to the highest HSE and technological standards of the international oil industry.

We are currently looking for highly-motivated, competent candidates who display exemplary safety behaviour and aspire to the highest standards of work ethics to fill the following vacancy in new projects:

Help Desk Specialist  (Front Desk)

Location: Office
Department: IT
Employment Type: Full-time

Responsible for providing technical assistance and support related to computer systems, hardware or software.

Key responsibilities:

 Assists users with resolving technical issues with application packages installation and break/fix
 Provide users timely and effective solutions to problems
 Perform basic and advanced analytical support activities related to the support of Windows laptops/desktops and client supported applications
 Interface with end users to handle tasks of a routine nature, such as researching and answering questions

Required general qualifications of the candidate:

• High Technical education
• Be informenabout company operations and basic knowledge of technical terminology
• Demonstrate customer service skills and commitment to customer service
• Desktop support experience with Windows OS
• Experience supporting Microsoft Office including Microsoft Outlook
• Experience supporting Remote Access/VPN
• Experience supporting IOS/Android devices
• Experience supporting Internet Browsers
• Experience supporting SAP ERP (Welcome)
• Effective time management skills
• Excellent written and verbal communication skills
• Information of equipment and devices
• Strong analytical skills
• Demonstrate good communication skills;
• Multilingual (Azeri, English, Russian).

SOCAR-AQS LLC offers a safe and stimulating work environment, a highly competitive compensation package, training and professional development opportunities and rapid career progression withinin a fast growing company.

Interested applicants should submit their CV via e-mail: [email protected], clearly indicating in the subject line the position applied for. Only shortlisted candidates will be contacted.

SOCAR-AQS LLC is an equal opportunity employer.