Client Relations Specialist

İşin təsviri

Job Title: Client Relations Specialist

Min 2 years work experience as a Facility/Maintenance Specialist in a Construction Company is a must.

Department: Facility Management & Maintenance Department

JOB PURPOSE:

The Client Relations Specialist provides support and assistance to maintenance service departments and management in order to realize service level improvements and efficiency.
He/she is deemed competent to undertake:

KEY ACCOUNTABLITIES:

 Managing all incoming requests (answer/register/distribute);
 Receive and registrate the daily maintenance reports;
 React as interface between management, requestor and maintenance team;
 Provide round tours over the facilities/building and notice/report all occured defects and problems;
 Supervising monthly meter readings;
 Controlling elevators, reporting problems;
 Controlling access cards (if any);
 Keeping room keys and handover them to responsible persons daily;
 Preparing and registration MOM`s (minutes of meetings files); NODs (notice of defects); SRA forms (paid and unpaid service receipt acts);
 Preparing daily work reports; assistance regarding technical documentation;
 Responsibility while fire alarm;
 Coordinating work functions with co-workers and other organizational departments;
 Other duties as assigned.

COMMITMENT TO SAFETY DUTIES:

 Following all safety norms and standards operating procedures of working;
 Adhere to HSE standards.

COMPETENCIES – BEHAVIOURAL

 Initiative;
 Detail oriented;
 Competent and diplomatic;
 Ability to schedule assignment priorities;
 Polite and correct;
 Responsible personality.

SKILLS, KNOWLEDGE AND EXPERIENCE

 Minimum 2 years related experience;
 High school diploma;
 Knowledge of service processes;
 Proficiency in computer systems;
 Good command in English and Russian languages.

Salary: 800 AZN Net

E-mail: [email protected]

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