Office Support Supervisor

İşin təsviri

Nar is telecommunication services provider which started its operation since 2007. To keep contributing innovations we continuously improve our network to provide our subscribers with easier and more convenient communication tools.

Nar is the place where you can develop professionally and build the carrier. Our company creates necessary conditions for personal and professional development of its employees. Pleasant environment, sincere and friendly staff, interesting social projects and corporate events are the factors making Nar a work place of choice.

Today we are looking for a successful candidate to fill in the position of 

Office Support Supervisor

Role and Main responsibilities:

• Coordination of functions of the outsource companies at Azerfon:
• Periodic analyses and monitoring of the performance and taking actions for the improvement of the services;
• Taking actions for the solving of the issues and problems of the internal customers in regard of the provided services;
• To increase the satisfaction of the customers together with the outsource companies periodically perform establishment of new products, promotions and services;
• Perform the periodic status meetings with the vendor companies;
• Management and coordination of the security service;
• Management and coordination of the maintenance works;
• Perform cost control and analyses of the service offers and use the best practice;
• Keep up to date with best practice;
• Management and daily monitoring of group functions;
• Identify additional areas for analysis and improve of group processes;
• Perform the analysis of the surveys and work out the improvement plan;
• Provision of the necessary trainings and working on improvement of the group;
• Writing of the technical requirements and automation of the processes when necessary;
• Preparation of the reports weekly and monthly;

Required skills, qualifications and competences:

• Integrity
• Customer Focus
• Teamwork & Collaboration
• Drive for Results
• Continuous Improvement
• High level of initiative, creativity and resourcefulness;
• Decision making and problem solving skills;
• Knowledge of Azerbaijani (Fluent), Russian (intermediate) and English (upper intermediate);
• Good knowledge of Office programs (Excel; Power point; Visio and etc.)

Required education and work experience:

• Higher education (Management, Economy);
• At least 3 year of general office experience performing the full range of office support duties;
• Strong experience in working with the outsource services (catering, cleaning, security, maintenance and etc.);
• Solid knowledge of processes, protocols and procedures with a focus on budget and fund management;
• Strong experience in evaluation of productivity and cost-effectiveness of operations, workflow and equipment;
• Solid interpersonal communication skills including verbal and written, active listening, critical thinking, persuasiveness, advising and counseling skills.
• Knowledge of general construction and maintenance materials is preferable;

Additional information:

Job type: full-time
Employment type: permanent
Vacancy closing date: 23.05.2015

The applications should be submitted to:  [email protected]

Applications without Office Support Supervisor in email subject will not be considered
Only shortlisted candidates will be contacted

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