Sales and Services Agent (Zagatala)

İşin təsviri

Sales and Services Agent (Zagatala)

Requirements:

Higher education;
At least 1 year work experience in Customer Service Area;
Good MS Office skills;
Knowledge of languages: Azerbaijani – fluent, English and Russian – pre-intermediate level;
Free of military obligation;
Priority will be given to candidates who live in Zagatala or near settlements;

Required Competencies

Communication and presentation skills;
Sales skills;
Customer focused;
Ability to work in team;
Ability to work under pressure;
Adaptation to change;  

Job Description:

Sales/Registration of numbers and providing services through point of sale according to internal procedures and rules reflected in appropriate documents and programs (Intranet, KPI, FAQ);
Maintaining detailed knowledge of products and services presented by Azerfon;
Presenting goods and services on strict correspondence of Brand book and instructions of Sales department;
Ensuring high standard sales and services to customers;
Accepting & recording customers’ complaints & offers;
Preparing daily subscriber requests and action reports;
Resolving customers complaints regarding sales and service;
Monitoring POS materials availability in the shop and informing office employees on the needs;
Shop stock refilling (Timely ordering and delivering ordered materials) and ensuring security of materials;

Deadline for applications submitting – 01.07.2014.

The applications should be submitted to:  [email protected] .

Applications without the subject Sales and Services Agent will not be considered.
Only shortlisted candidates will be contacted.

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