Shop Manager

İşin təsviri

Main duties:

• Set up right priorities, daily, weekly monthly focus points, ensure store targets and goals are achieved in a timely manner
• Management of daily/weekly/monthly meetings with the store staff
• Control of staff KPIs
• Involve in all aspects of sales process, assist customers if needed, take part in actual sales process
• Develop successful sales plans on daily/weekly/monthly and yearly basis to grow stores performance
• Product control, control and overview of stock team and VM coordination
• Monitor staff interaction with client base, ensure proper service is provided
• Maintain store clean, ensure maintenance is done on time
• Oversee the store sales team and other staff members, supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
• Pioneering/assisting in recruiting, training and managing employees
• Ensure store staff is following company and brand rules and regulations
• Work service-oriented to increase store traffic, will be in contact with marketing department
• Manage store inventory, prepare the store for inventory and revision
• Ensure all product's related operations are correctly done and on time, control of the departments responsible for these operations
• Prepare immediate and detailed reports on product to the related departments
• Prepare detailed reports on buying trends, customer requirements, and demands
• Deliver excellent service to ensure high levels of customer satisfaction to increase brand loyalty
• Prepare daily store check list
• Provide recommendations for improvements

Requirements:

• 5 years’ experience in store management (last 3 years as a Store Manager), chain store experience: minimum 2.000 m2 sales area, managed minimum of 50 personnel
• Experience in managing store budgets, large/high budget management
• Experience in manage product and stock control, preventing theft or loss
• Experience of working with the procedures, be open to innovations and learning
• Ability to plan store layout and organize products logically to help customers find the products they need (intermediate level of Visual Merchandising)
• Be able to report statistical and financial records of the store
• Able to comply with health and safety legislation
• Manage administrative tasks (MS Office, Word, Excel, etc.)

Candidates meeting the above stated criteria are requested to send their CV/Resume and indicate the name of the position in the subject line of the email. Please note that only candidates who meet the above criteria will be contacted.

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