IT Helpdesk

İşin təsviri

Description:

• Ability to diagnose and resolve basic technical issues;
• Installation and configuration of peripherals equipment (printer, scanner, phones);
• Provide end-user support;
• Install, configure and upgrade PC software and operating systems (laptop, tablet);
• Working with web-services.

Requirements:

• Degree in Information Technology or Computer Science;
• Microsoft/Cisco Certification is an advantage;
• Proven working experience in providing help desk support;
• Knowledge of network fundamentals (TCP/IP);
• Experience with IP telephony;
• Basic knowledge in administration of Microsoft OS Family;
• Communication skills;
• Troubleshooting and multi-tasking skills;
• Responsibility and punctuality skills.

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